Privacy Policy

We inform you that the company “RHODIAN ROOTS E.E.”, based in Embonas, Rhodes, Greece (VAT number: 802797458, Tax Office of Rhodes), legally represented, fully respects your personal data and is committed to processing it in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), Greek Law 4624/2019, Law 3471/2006 (on electronic communications), and all applicable national and EU laws.

1. Purpose of Data Processing

With your consent, your personal data (and/or your child’s data, if you have parental responsibility) may be collected and processed for the following purposes:

To enter into, service, and execute contracts for products/services.
To communicate updates on new company products and services.
To conduct customer satisfaction surveys.
To facilitate participation in contests (with your explicit consent).
To create customer profiles for personalized communication and offers.
To improve services and analyze customer needs.
To establish, exercise, or defend legal claims.
To comply with legal obligations to public authorities.

2. What Data We Collect

This may include (but is not limited to):

Full name, ID/passport/foreign identification number, phone number, address, email, and social media accounts.
Any data provided to us directly or electronically via the website www.rhodianroots.com.
Data collected automatically through cookies during website use.

3. Use of Cookies

Our website uses cookies to enhance your experience:

Necessary Cookies – essential for the basic functioning of the website (no consent required).

Optional Cookies – require your consent and are used for:

Statistical analysis and traffic measurement.
Advertising (e.g., targeted ads based on user behavior).
Social networking (e.g., content sharing via social media).

You can manage your cookie preferences at any time via your browser settings.

4. Data Retention

Personal data is stored only for as long as necessary to fulfill the above purposes or until a deletion request is submitted, unless a longer retention period is required by law.

5. Data Security

We apply industry-standard security measures and technologies to protect your personal data from loss, misuse, unauthorized access, alteration, or unlawful processing.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data (Right to be Forgotten).
Restrict or object to processing.
Data portability.
Withdraw your consent at any time without affecting the lawfulness of previous processing.

To exercise your rights or make inquiries, contact us at info@rhodianroots.com.

You may also contact the Hellenic Data Protection Authority (HDPA):

Website: www.dpa.gr
Email for inquiries: contact@dpa.gr
For data breaches: databreach@dpa.gr
For complaints: complaints@dpa.gr

These rights are provided free of charge unless the request is clearly unfounded or excessive, according to Article 12(5) of the GDPR.

7. Data Controller

RHODIAN ROOTS E.E.
Location: Embonas, Rhodes
Email: info@rhodianroots.com